Loss mitigation efforts are very manual and usually reserved for high dollar loans like mortgages. Applying this strategy to troubled, lower dollar or unsecured debt is too costly and is not scalable - until now.

Without a real-time snapshot of financial stress, relief options won't be right-sized. Using lagging indicators like bureau data to predict default is more likely to lead to re-defaults and higher collection costs.

People are a valuable and necessary expense in servicing. But they make mistakes. Errors can impact entire portfolios, create a drag on returns, and cause compliance headaches.

Nearly everything is automated today, and borrowers want answers fast. Paper applications, lengthy wait times and redundant calls frustrate people and perpetuate the risk of default.