Professional Services
With over 80 years of combined experience, our Professional Services Group is lead by Carissa Robb, former SVP of US Loan Servicing as well as Business Governance and Controls for Servicing and Collections at a top 10 bank. In a highly scrutinized corporate landscape, we work with auto finance companies and banks to help identify risk, develop policies to reduce risk and improve compliance, and ensure your organization meets its compliance policies.
We are heavily focused on helping finance companies assess and prepare for the risk around the Eleventh Circuit's Hunstein decision. Schedule a time below to learn more about the decision and how it impacts your back office.
RISK ASSESSMENT
Governance & Controls
Review and risk assessment of governance and control framework for existing vendors. Review who you're communicating with, what you're sending, and assess the context of debt collection or related exposure.
FRAMEWORK DEVELOPMENT
Governance & Controls
Development of governance and control framework, policies and procedures for proper oversight, monitoring, and testing.
VENDOR OVERSIGHT
Vendor Compliance
Vendor oversight framework and consolidation of process. Development of operational training, communication plan and testing cadence for vendor compliance