Servicing as a revenue driver
Increase net income with tailored and timely product or loyalty offers within the servicing experience.
Faster response to customers
Move high volume tasks to self-service channels so agents can provide stellar service on more complex requests.
Simplified hardship relief
Self-service debt relief options from extensions to loan modifications for struggling customers.
From hardship relief to new product offers, embedded customer education and transparency are our priority.
The pandemic recovery along with storms, fires, and threatened government furloughs have caused major disruption for financial institutions. With Constant, banks, credit unions and auto finance companies can quickly set up hardship programs and empower customers to self-serve for payment extensions, loan modifications and workout options.
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